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The Tao of Technical Support

edited February 2012
My friend Larry Stouder, now a CompSci professor at St. John's University in New York City, worked for many years as an IT Director for a large multinational corporation. Over those years, he observed the changing nature of providing technical support. Here is his report.

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  • Our Tech Support provides excellent and quality technical support to the telecom operators globally. We have over 8+ years of experience of working closely with customers of Mobile Data Services. We understand customer psychology deeply as they try to use any service or product and usually interact with a Customer Support Executive.
    Outsource Technical Support Services
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